Wattle Bloom Creamery | Handcrafted Ice Cream & Gelato

Privacy Policy for Wattle Bloom Creamery

At Wattle Bloom Creamery, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information collected through our online platform and in connection with our services, including premium handcrafted ice cream, sorbets, gelato, milkshakes, sundaes, custom ice cream cakes, and catering for events.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information You Provide: This includes information you provide when placing an order, requesting a custom cake, booking catering, signing up for our newsletter, or contacting us. Examples include your name, email address, phone number, delivery address, and payment information (processed securely by third-party payment processors).
Usage Data: We automatically collect information on how our online platform is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

Wattle Bloom Creamery uses the collected data for various purposes:

To provide and maintain our service, including processing orders for ice cream, sorbets, gelato, milkshakes, sundaes, and custom cakes.
To manage your orders, including delivery arrangements for catering and custom cake services.
To notify you about changes to our service.
To allow you to participate in interactive features of our service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our service, including our vegan and dairy-free options.
To monitor the usage of our service.
To detect, prevent and address technical issues.
To send you marketing and promotional communications, if you have opted in.

3. Disclosure Of Your Information

We may share your personal information in the following situations:

With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processing, delivery services, website hosting), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Business Transfers: If Wattle Bloom Creamery is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
For Legal Requirements: Wattle Bloom Creamery may disclose your Personal Information in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Wattle Bloom Creamery; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.

4. Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We may ask you to verify your identity before responding to such requests.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Wattle Bloom Creamery

Level 2, 428 Scarborough Beach Rd,

Osborne Park,

Perth, Western Australia 6017,

Australia